James Qurashi, 45 year old English - Swiss national. With a background in teaching, IT and Corporate communications I now am an expert in retail and customer relations training. For 4 years I handled and delivered the global training programme for a Global Sales Force and a global group of trainers. I also provided support to trainers and direct training throughout the markets. Equipped with excellent communication, presentation, training and people skills my training skills include negotiations, story telling, art of questioning and selling techniques.